FAQs

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How can I be sure it's pure sterling silver?
We at Hanad's make sure that you get the best quality of silver, in order to make sure yourself you will find a 925 stamp in all of our items.
What if I recieve a different item than the one I ordered?
Hanadi's team takes extra care to insure your delivered items are accurate, in case of delivery mistake, please contact us in order to initiate the return process. You can contact us via:
Email us at [email protected]
Call us at UAE:+971501173236/Jordan:+962796462453
What is Hanadi's Jewelries made of(Base and stones)?
Our jewelry is made of gold vermeil (sterling silver dipped in 18-karat gold). We chose this material for its popularity and high quality that it gives you the look of real gold at very affordable prices. As for the stones, they are made of cubic zirconia(CZ).
If the item I wanted was out of stock, what can I do?
We try to have a stock level that will keep up with expected demand, certain items that are highly popular can exceptionally run out of stock. As stocks continuously change and new products are always being added, please continue to check in to see if we have restocked your desired item or another style like it.
For further information:
- Email us at [email protected]
- Call us at UAE:+971501173236/Jordan:+962796462453