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Exchange - FAQs

  1. I have changed my mind. Can I still cancel an order before I receive the item?
    The most important thing we care about is for you to be comfortable when buying items. Order cancelations depend on whether the item is ship ...
    June 15, 2021, 7:34 pm
  2. What if I wanted to exchange the items I ordered?
    If you are unsatisfied with your item, you have 4 days to exchange it from the date you received/purchased it. Please note that the returnin ...
    June 19, 2021, 7:20 am
  3. How long does exchanging any item takes?
    You will have to contact us to arrange for the exchange (within 7-10 Working Days) only if you are a resident of Jordan or UAE. If you are ...
    June 17, 2021, 10:38 am
  4. What are the requirements for exchanging the items I ordered?
    In order to accept your product exchange, First, you must notify Hanadi's Jewelry within 4 days of receiving the item. Secondly Please note ...
    June 18, 2021, 10:40 pm
  5. I recieved a gift from Hanadi's, and I want to exchange it.
    In order to accept your gift exchange, you must notify us first within 4 days from receiving the item. If you are present it Jordan, you can ...
    June 14, 2021, 6:26 am
  6. What if I wanted to refund the items I ordered?
    Unfortunately, here at Hanadi's we only offer to exchange your items, and we don't refund under any circumstance. ...
    June 19, 2021, 3:02 am